100% Satisfaction Guaranteed:
Within 24 hours of receiving an order, we ship to every state in the USA. Our items are always backed by us, and we strive for 100% customer satisfaction. Our rhinestone transfers are made using 2cut crystal rhinestones of the highest quality. All of our items are created and produced at our nearby factory in Texas, USA, and are entirely Made in the USA.
Return or Exchange:
If you are not satisfied with our products and want to return or exchange it, Please contact us at 713-539-4494 within a week of receiving the products or email us at firstname.lastname@example.org for a prompt refund or exchange of the products.
Items may be returned for a full refund within 15 days after delivery. If you received an erroneous or faulty item, it was our error, etc., we'll pay the return shipping costs.
After delivering your goods to the return shipping address, you should anticipate receiving your refund within 7 to 10 business days, however you often get your money back more quickly. The time it takes for us to receive your returned items is included in this time frame. After we receive it (3 to 5 business days), our bank will take 5 to 10 business days to process your refund.
All orders are shipped from our local facility in Texas, USA
All orders placed before 11 AM Central Standard Time are shipped the same day.
All orders after 11AM are shipped within 1 business day of placing the order.
(Please allow 24 hours for your tracking info to be updated in the system to track your package) US Customers receive the items within 3-5 business days. Shipping options are available for 5day, 3day, 1-2day and Overnight shipping as follows:
We process all shipping orders in the following manner.
Our package preparation time and shipping durations are as follows:
5-7 day STANDARD SHIPPING: Ships Next Business Day
3 day USPS PRIORITY: Ships same day for order placed before 11AM
1-2 day PRIORITY EXPRESS: Ships same day for order placed before 11AM
FED-EX OVERNIGHT: Ships same day if ordered before 12PM
(Please call us ahead of time for Large Order or Overnight Shipment).
(All orders are shipped within 1 business day. If during shipping, your package is delayed or lost because of Mother Nature bad weather or natural disaster, or any other unpredictable and unpleasant circumstances, we are not responsible for it. We try our best to pack and ship the package on timely manner. We try to compensate our customer for any loss or damage caused by delay of the package by the shipping carrier. Please understand that it is not in our hand and we cannot guarantee a timely delivery if shipping carrier fails to deliver the package on time.
Following are the Tracking information hotline, you can get help.
- Fed Ex Customer Service hotline: 1.800.GoFedEx 1.800.463 3339
- USPS Customer Service hotline: 1-800-222-1811
Adding products to an existing order:
We would like to add products to an existing order, but your delivery will be dispatched on the next business day.
So please remember that if you want your previous package to be delivered on time, you may always place a second order.
The well-known brand for wholesale rhinestone suppliers in the United States, including New York, Connecticut, Alabama, Maryland, Arkansas, Kansas, Oklahoma, California, Florida, and Texas.
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To ensure that your item arrives undamaged, we box our rhinestone transfer patterns very carefully. However, occasionally a few stones may move while being shipped or transported. Before ironing or using a heat press, you might need to put the stones back in their original location. To reposition the sheet, simply press your finger over it and push the stones with it.